The Roadmap to Equity in Healthcare

In an increasingly depersonalized healthcare environment, Drs. Jennifer Mieres, Elizabeth McCulloch, and Michael Wright are working to reignite the human connection. Announcing an end to depersonalized healthcare, these experts are challenging patients and physicians alike to center humanity, and in the process create a partnership of holistic care that ensures all patients are treated with dignity and respect.

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Reigniting The Human Connection


In an increasingly depersonalized healthcare environment, Jennifer Mieres, Elizabeth McCulloch of Northwell Health, and Michael Wright are working to reignite the human connection.

With this book we share our mission to foster a healthcare culture that truly values diversity, inclusion, and equity. Drawing on our personal experiences and professional expertise, we’ve developed a holistic framework to help address systemic inequities—often hidden in unconscious biases and outdated practices—that lead to impersonal, one-size-fits-all care. 

Through our book, we aim to empower healthcare organizations with practical, adaptable strategies to create personalized, patient-centered care by integrating diverse perspectives and collaborative leadership for better health outcomes.

#thehumanconnection

The Relationship Between The Human Connection, Diversity, and Inclusion

A Framework for Diversity, Inclusion, and Health Equity

Creating a Framework for Sustainable Change

Leadership Commitment

Education and Development

Language Access

Community Partnership

Why a Formalized Approach to Diversity, Inclusion, and Health Equity is More Important than Ever Before

Supplier Diversity

Creating and Sustaining a Culture of Inclusion

The Importance of Allyship in the Evolving Healthcare Landscape

The Authors

Experts in Diversity, Inclusion, and Equity in Healthcare

Jennifer H. Mieres,
M.D., FACC, MASNC, FAHA

Dr. Jennifer H. Mieres is a leading expert in the fields of nuclear cardiology, cardiovascular disease in women and patient-centered healthcare advocacy. As Senior Vice President of Northwell Health’s Center for Equity of Care, Dr. Mieres serves as the health system’s first Chief Diversity and Inclusion Officer, with oversight of all diversity and equity in healthcare initiatives and is a member of the Katz Institute for Women’s Health at Northwell Health. Dr. Mieres is also the Associate Dean of Faculty Affairs and a professor of cardiology, at The Zucker School of Medicine. A graduate of Bennington College and Boston University School of Medicine; she is a Fellow of The American Heart Association (AHA), American College of Cardiology (ACC), and Master of the American Society of Nuclear Cardiology (ASNC) and served as the first female President of the ASNC in 2009.


Elizabeth C. McCulloch, Ph.D.

Dr. Elizabeth C. McCulloch is the Assistant Vice President for Diversity and Health Equity at Northwell Health. Dr. McCulloch oversees system-wide health equity and languages and communication access services and collaborates with multidisciplinary healthcare teams throughout the system to develop, coordinate and implement standardized effective communication programs, practice delivery models, and performance metrics.Dr. McCulloch holds a B.S. from Lafayette College in Neuro-psychology, a Masters of Science from Hofstra University in Gerontology and a doctorate degree in Social Sciences from Fordham University. She has also served as a faculty member at Hofstra University and Columbia University. She is a member of several professional societies including Phi Kappa Phi and Sigma Phi Omega.


Michael P. Wright, Ed.D.

Dr. Michael P. Wright served as Vice President of Diversity and Health Equity for Northwell Health. He joined Northwell Health in August 2014 and had oversight for ensuring the operational alignment and business success of equity, diversity and inclusion initiatives across the health system. He partnered with clinical and administrative stakeholders to embed and sustain the tenets of diversity, inclusion and health equity for team members, patients and the communities served by the health system. While at Northwell Health, Dr. Wright established Northwell’s Inclusion Academy and co-sponsored the organization’s Business Employee Resource Groups amplifying the critical role they played in addressing community health needs and racism as a public health crisis.Prior to his corporate career, he earned his Bachelor of Arts degree from the University of Waterloo – St. Jerome’s College where he spent several years preparing for priesthood in the Catholic Church in Canada. Following his undergraduate degree, he completed his Master of Divinity degree from the University of Toronto, St. Michael’s College. In subsequent years, he earned a Master of Education in Counseling Psychology from the Ontario Institute for Studies in Education at the University of Toronto.

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Reigniting the Humanism in Healthcare, brought to you by Northwell Health.

This book is brought to you in sponsorship by Northwell Health’s Center for Equity of Care.

If you’d like more information, click here.

At the Center for Equity of Care, we are committed to empowering individuals and eliminating health disparities by providing high-quality, patient-centered care to all, regardless of race, ethnicity, language, gender, or socioeconomic status. We promote health literacy, language access, and cultural competency through network-wide policies and innovative educational programs that foster inclusion, respect, and effective communication. By continuous improvement, we aim to meet the needs of diverse communities and ensure equitable access to healthcare services, thereby advancing health equity.

Interested in working with the authors or learning more about paving the way toward equity and healthcare?

Contact the Northwell Health’s Speakers Bureau.