"This leadership accountability, exemplified at Northwell Health by CEO Michael Dowling, is foundational to achieving and maintaining health equity. DiversityInc celebrates with Northwell Health as Dr. Mieres, McCulloch, and Wright provide best-in-class strategies to ensure sustainable equity, diversity, and inclusion outcomes for diverse workforces, patients, and communities."

Carolynn Johnson
CEO, Fair360

Bringing Inclusiveness and Integrity to Healthcare

In an increasing depersonalized healthcare environment, Drs. Jennifer Mieres, Elizabeth McCulloch, and Michael Wright are working to reignite the human connection.

Dependence on technology, greater specialization and fragmentation of patient experiences, corporatization of the practice of medicine, the shift in priority for business and finance in medicine, reduced time in patient encounters, and a de-emphasis on the humanities in the education of physicians, have created deep health inequities across racial, ethnic, and financial lines. Reigniting the Human Connection seeks to solve the problem of healthcare equity by detailing systematic approaches to increase diversity, inclusion, and health equity in the access and administration of modern healthcare.

Supported by a decade of proven outcomes, physician and patient experiences, and years of intentional work to systematize healthcare equity, Mieres, McCulloch, and Wright present a carefully constructed framework designed to prioritize diversity, inclusion, and health equity at every phase of the patient experience. Centered on Northwell Health’s signature holistic vision of care, the journey to true health equity begins by treating patients as partners in their care rather than profit centers. From here, healthcare equity is allowed to flourish.

Elements to Achieve Equity in Healthcare

Equity in healthcare creates greater outcomes for patients and doctors alike.
The team at Northwell Health have spent over a decade cultivating strategies to foster and sustain a culture of inclusion in healthcare.

Meet the Authors

Jennifer Mieres, MD

Elizabeth McCulloch, PhD

Michael Wright, EdD

  • Jennifer H. Mieres, M.D., FACC, MASNC, FAHA is a Professor of Cardiol­ogy and Associate Dean of Faculty Affairs at the Zucker School of Medicine at Hofstra Northwell. As Senior Vice President of Northwell Health's Center for Equity of Care she has oversight of, and provides strategic guidance for, Northwell's diversity and health equity initia­tives and serves as the health system's inaugural Chief Diversity and Inclusion Officer. Under Dr. Mieres's leadership Northwell Health has been recognized as a top health system for diversity, equity, and inclusion, most notably by Diversity Inc. as a "top ten" healthcare institution for a measurable commitment to healthcare justice. Northwell Health has been in the top ten list for nine consecutive years and was recognized as number one in 2020 and 2021. A graduate of Bennington College and Boston University School of Medicine, she is a Fellow of The American Heart Association (AHA), American College of Cardiology (ACC), and Master of the American Society of Nuclear Cardiology (ASNC) and served as the first female President of the ASNC in 2009.

    Dr. Mieres's clinical focus and research are centered on the elimi­nation of health and gender disparities and cardiovascular disease in women. She is a leading advocate for patient-centered healthcare and medical education reform and has authored/ coauthored over sixty-five scientific publications, including as lead author of the 2005 and 2014 AHA cardiac imaging guidelines for women. As an international speaker, she has presented her research as distinguished faculty at over a hundred forums and conferences, both nationally and inter­nationally, including scientific sessions of the ACC, AHA, ASNC, the International Conference of Nuclear Cardiology, and IHI/BMJ International Forum on Quality & Safety in Healthcare.

    A true patient and community advocate, Dr. Mieres is actively involved in service. She serves on the ACC's Diversity and Inclusion committee, is a national spokesperson for AHA's Go Red For Women movement, and has served as chair of several national AHA commit­tees, as well as the Scientific Advisory Board for WomenHeart.

    A prolific communicator, Dr. Mieres recently coauthored Heart Smarter for Women: Six Weeks to a Healthier Heart (Advantage Media Group, 2022). Her previous book, Heart Smart for Women: Six S. TE.P.S. in Six Weeks to Heart-Healthy Living was published in October 2017 along with a Spanish version, Un Corazon Saludable para La Mujer Moderna: Seis P.A.S. O.S. en Seis Semanas para Mantener la Salud del Corazon, in February 2019. Following her Emmy-nom­inated documentary A Womans Heart (2001), her creative ingenuity has evolved as an executive producer of a two-part documentary series Rx: The Quiet Revolution and Rx: Doctors of Tomorrow (2015). lhe films have forged a change in the healthcare narrative while garnering placement on national TV network PBS and in educational institu­tions. She is an executive producer of the women's health documen­tary Ms. Diagnosed, which premiered at the Cinequest film festival on March 7, 2020. Dr. Mieres is routinely called upon by national and local media for expert commentary and has been designated as a most-credible voice in the healthcare industry.

    A recipient of several prestigious awards, Dr. Mieres has been recognized as a tireless force fostering diversity in medical education, gender equity in cardiovascular care, as well as eliminating disparities in the delivery of healthcare to the community.

    Dr. Mieres resides in New York City with her husband, Dr. Haskel Fleishaker, and their daughter, Zoe Fleishaker.

  • Elizabeth C. McCulloch, PhD,is anAssistant Vice President for Diversity and Health Equity at Northwell Health. Dr. McCulloch established a system-wide language and communica­tion access program, which has resulted in exponential growth of the use of interpretation services and health literacy strategies. As a leading healthcare strategist in the field of effective communication, she has developed innovative approaches, implemented comprehen­sive policies and procedures, and remained a passionate advocate for advancing health equity.

    Dr. McCulloch routinely collaborates with multidisciplinary healthcare teams throughout the system to develop, coordinate, and implement standardized effective communication programs, practice delivery models, and performance metrics. As an Assistant Professor of Nursing at the Hofstra/Northwell Graduate School of Nursing, she is frequently called upon to deliver ongoing educational training programs for clinical and nonclinical staff and assesses competencies to ensure the delivery of culturally sensitive, quality care. With her background in statistical methodology and analysis, she has also codeveloped an interactive dashboard to explore health disparities and race, ethnicity, and language parameters. Dr. McCulloch has spent the last decade advocating for data standardization and data transparency with the goal of linking equity to quality. Dr. McCulloch previously worked in the health system at North Shore University Hospital and 1he Krasnoff Quality Management Institute, where she supported Joint Commission disease specific certifications and contributed to the management of healthcare data, database creation, and analytical reporting. Dr. McCulloch is recognized in the field of research and popu­lation aging. She is versed in research methodology and quantita­tive analysis and has had extensive experience in community health research. She has presented her work at numerous national and inter­national conferences, including the IHI/BMJ International Forum on Quality and Safety in Healthcare and is widely published. Dr. McCulloch holds a bachelor of science from Lafayette College in neuropsychology, a master of science from Hofstra University in gerontology, and a doctorate degree in social sciences from Fordham University. She has also served as a faculty member at Hofstra Univer­sity and Columbia University. She is a member of several professional societies, including Phi Kappa Phi and Sigma Phi Omega. Dr. McCulloch resides in Long Island, New York, with her husband, Dr. Kenneth McCulloch, and three sons, Jackson, Lucas, and Mason.

  • Michael P. Wright, EDD, served as Vice President of Diversity and Health Equity for Northwell Health. He joined North well Health in August 2014 and had oversight for ensuring the operational alignment and business success of equity, diversity, and inclusion initiatives across the health system. He partnered with clinical and administrative stakeholders to embed and sustain the tenets of diversity, inclusion, and health equity for team members, patients, and the communities served by the health system. While at Northwell Health, Dr. Wright established Northwell's Inclusion Academy and cosponsored the organization's Business Employee Resource Groups, amplifying the critical role they played in address­ing community health needs and racism as a public health crisis. Dr. Wright has twenty-five years of experience optimizing orga­nizational talent strategies and enabling inclusive cultures. Over the span of his career, he has led diverse teams within eight industries across multiple domains of expertise including organizational change management, leadership and executive development, enterprise learning and development, talent management, diversity, equity, and inclusion. His roles have spanned global enterprises including Microsoft, Starbucks, Shaw Communications, Bank of Montreal, Exelon, Invensys Plc, and currently FM Global. Throughout his career, Dr. Wright has had the privilege to learn from iconic leaders and has enjoyed successfully navigating various organizational cultures to drive business and team performance outcomes. Over the years, he has shared his passion for workplace learning, leadership development, and change by speaking at various national and international industry forums and conferences and has several publications.

    Dr. Wright earned his doctorate degree from a joint program in business and workplace learning through the Wharton School of Business and the Graduate School of Education at the University of Pennsylvania.

    Prior to his corporate career, he earned his bachelor of arts degree from the University of Waterloo - St. Jerome's College, where he spent several years preparing for priesthood in the Catholic Church in Canada. Following his undergraduate degree, he completed his master of divinity degree from the University ofToronto, St. Michael's College. In subsequent years, he earned a master of education in coun­seling psychology from the Ontario Institute for Studies in Education at the University of Toronto.

    In 1995, Dr. Wright received the Order of St. John and a 10-year Service Medal from the Governor General of Canada for his leader­ship and passion for service in the community. Additionally, he served as Chair of the LENS Steering Committee for the National Center for Healthcare Leaders and has served on the Board of Directors for Leadership Tomorrow, a Puget Sound Region leadership development program and is a former member of the AIIR Consulting Advisory Board. Dr. Wright currently serves as a strategic advisor for AIIR Consulting, a global leadership development consultancy, where he leads the strategy of AIIR Consulting’s Elevate Project-a unique pro bono consulting initiative chat serves nonprofit leaders around the world who are dedicated to solving some of the world's most intractable challenges including homelessness, education, and equity. Dr. Wright is currently an assistant professor of organiza­tional behavior at the Zarb School of Business, Hofstra University, Hempstead, New York and is a member of the Dean's Advisory Board for the School of Business. He previously served as adjunct faculty at the University of Maryland, College Park and has participated on doctoral committees for students graduating from the University of Pennsylvania Graduate School of Education program in business and workplace learning. Dr. Wright resides in Providence, Rhode Island, with his partner, Peter, and their two dogs, Norman and Ritchie.

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MEDIA INQUIRES

If you interested in interviewing Dr. Jennifer Mieres and her co-authors of Reigniting the Human Connection, please contact Janet Shapiro of Smith Publicity by email (janet@smithpublicity.com) or by phone (856-489-8654).